When they won’t even say ‘no comment’

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As the author of CNN.com’s daily newsletter about the news and entertainment industries, Oliver Darcy regularly reports on some of the world’s most powerful communications companies. Some of those companies, however, don’t bother to communicate with Darcy. 

The phrase “did not respond to a request for comment” pops up almost daily in his reporting. “I find it strange, to be honest,” says Darcy. “It’s the job of spokespeople to tell the best story about the companies they represent. And here they are actively laying down the sword and not engaging in the battle.”

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