Latest Exclusive Tech Reporting from E&P

Approaching Google Zero: As search referrals plunge, news publishers must anticipate they’ll never rebound

What happens when Google stops sending readers to news websites? In his “News Media Today” column this month, E&P’s Rob Tornoe explores “Google Zero,” the devastating impact of AI search on publishers large and small, and why many news organizations now believe they must prepare for a future where Google delivers answers — but not audiences.

Build a winning social strategy: AJC’s director of social media speaks to developing an engaged audience

What does it take for a newsroom to prosper on social media in 2026? In this exclusive Q&A, E&P’s Bob Miller discusses social-first content and platform performance with Travis Lyles, The Atlanta Journal-Constitution’s director of social media. Lyles implores news media publishers to think of social media not only as a driver of traffic, but as a critical component of a long-term audience strategy.

The next AI debate is unfolding within the news organization itself

Inside newsrooms, artificial intelligence (AI) is sparking some of the most important conversations the industry has had in years. AI is now at the heart of Guild negotiations. Bullish news media executives are increasingly eager for AI adoption and the promise of productivity gains. And in the newsroom, journalists are figuring out where AI helps and where it falls short. E&P’s Diane Sylvester looks at the internal AI debates within news organizations that are working through real questions about trust, ethics and transparency.
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In each incident, the technology appeared to be conducting mundane data collection and resorted to hacking techniques to get it, researchers said.

Since ChatGPT’s debut in November 2022, publishers have spent years exploring ways to monetize their content from the AI industry. They blocked scraper bots, went to court and signed marketplace deals. Now they must face the uncomfortable question: Content sells, but which AI companies are buying?
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The future of news could depend on gaming, creators and creative friction

News organizations have spent years debating whether artificial intelligence will replace journalists, whether social media is helping or hurting democracy, and whether younger audiences still value news. But according to Nebraska Public Media Chief Innovation Officer Chad Davis, those may no longer be the most important questions. During a recent episode of E&P Reports, Davis argued that journalism’s greatest challenge is understanding how audience behavior is changing in a world increasingly shaped by gaming, creator-driven platforms, conversational media and AI. His message: The future of journalism may depend less on protecting old models and more on adapting to entirely new ways people consume information, build habits and engage with media.

Stop overpaying for digital advertising services

For years, local media companies have invested heavily in digital services, believing they were building the next generation of sustainable advertising revenue. Yet according to digital advertising veteran Zack Watson, many publishers may be overlooking a critical problem: The issue isn’t selling digital marketing solutions — it’s what happens after the sale. During a recent E&P webinar, Watson argued that hidden fulfillment costs, reporting expenses, programmatic markups and operational inefficiencies are quietly eroding margins, leaving publishers with impressive revenue numbers but far less profit than they realize.

How Australia forced Big Tech to pay for journalism — and what publishers everywhere can learn

The Australian Financial Review once called Rod Sims “the most feared man in Australian business.” Big Tech soon learned why. As chair of Australia’s competition regulator, Sims helped design the groundbreaking News Media Bargaining Code that forced platforms like Google and Facebook to negotiate payments with publishers. In this conversation with E&P, Sims explores how the policy now sends roughly $250 million a year back to news organizations and what publishers around the world can learn from Australia’s fight to make Big Tech pay for journalism.

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Tech Talk

Agentic AI will save local media: Generative AI was useful; agentic AI is game-changing

Artificial intelligence has already begun reshaping journalism, but according to media strategist and former newspaper executive Guy Tasaka, the next evolution may have an even greater impact on local news organizations. In this month’s column, Tasaka argues that while generative AI helped publishers work faster, the emergence of agentic AI — autonomous systems capable of planning, executing and completing complex tasks with minimal human oversight — could fundamentally change how local media companies operate, innovate and grow despite limited staff and shrinking budgets.

How AI-driven CRM is helping publishers reduce friction, improve sales and unlock customer value

Publishers do not have a CRM problem. They have a revenue visibility problem. In this E&P sponsored webinarWorkbooks CRM CEO John Cheney and Business Development Director Ken Campbell argued that as media companies juggle advertising, subscriptions, events, first-party data and AI, the real challenge is no longer simply collecting information. It is turning disconnected customer data into clearer sales strategy, stronger advertiser relationships and more predictable revenue growth.
News Media Today

The deepfake dilemma: When you can’t trust your eyes

E&P columnist Rob Tornoe says a recent viral video featuring a former NFL head coach left him more uneasy than amused. For the first time, he couldn’t immediately tell if what he was watching was real or a convincing AI-generated deepfake. That moment, he writes, underscored how blurred the line between fact and fabrication has become — and how even seasoned journalists now struggle to trust their own eyes. As Tornoe explores in his latest column, deepfakes are no longer crude internet novelties but powerful, accessible tools reshaping political campaigns, public perception and the fragile foundation of media trust.

Revenue roundup: Can AI marketplaces save publishing’s future?

The internet once promised publishers limitless reach — then siphoned away their revenue. Now, generative AI threatens to deliver answers without clicks, leaving journalism with vanishing audiences and empty ad slots. Court battles may drag on for years, but a new crop of AI marketplaces is moving fast to fill the gap, offering publishers something they haven’t had since Google and Facebook ate their lunch: a way to get paid for their content. TollBit, ProRata, Cloudflare and Perplexity each claim they’ve cracked the code. The question is whether these models represent a lifeline — or just another false dawn.
Tech Talk

Are you driving a tractor or still riding a horse?

In his latest “Tasaka’s Tech Talk,” Guy Tasaka draws a stark comparison between farmers who clung to horses in the early 20th century and publishers who hesitate to embrace AI today. Just as tractors multiplied productivity and transformed agriculture, AI is rapidly becoming the engine that will separate thriving media companies from those stuck in the past. Tasaka argues that the choice is clear: embrace the tools that expand capacity, speed and efficiency — or risk being outpaced by competitors who already have.

From newsrooms to AI side hustles: Why journalists are training the machines that may replace them

With newsroom jobs shrinking and freelance rates collapsing, more journalists are turning to AI gig platforms like Outlier to make ends meet. The work ranges from editing grammar to testing models for harmful outputs — sometimes at rates as low as $10 an hour after unpaid training. Advocates warn that while the gigs offer short-term relief, they also carry hidden costs: burnout, poor pay and ethical dilemmas about helping build the very systems disrupting journalism.

Start spreading the news: AI has a place in media

Artificial intelligence is no longer just a Silicon Valley experiment — it’s showing up in the workflows of scrappy startups, statewide broadcasters and national newsletter networks. From a small New Jersey outlet using AI to publish a dozen daily newsletters, to Michigan Public building a searchable transcript database of hundreds of town meetings, to 6AM City scaling community newsletters to more than 400 cities, the experiments are multiplying. The lesson? Generative AI proves most powerful not when it replaces journalists, but when it’s matched to newsroom needs — filtering vital health bulletins, digging through government records or automating tedious production work. As Bob Sillick explores, AI’s true value in media is emerging not in theory, but in practice.

News publishers split on AI: E&P survey reveals both promise and peril

Artificial Intelligence is no longer a side conversation in the news business — it’s the headline. Generative AI is advancing at breakneck speed, and while some publishers see efficiency and opportunity, others see risk and disruption. To cut through the hype, E&P recently surveyed news publishers of all sizes, from tiny weeklies to major media companies. The responses reveal a split industry: eager adopters using AI for transcription, copyediting and audience insights on one side; skeptics warning of accuracy problems, copyright concerns and eroding trust on the other.
Tech Talk

Stop playing in the kiddie pool: Why local media needs professional AI tools

Guy Tasaka has a blunt question for media executives: You’re still using free ChatGPT for everything, aren’t you? He sees it all the time — leaders treating AI like a novelty instead of the business transformation tool it is. “They’ll spend $500 on a dinner,” he says, “but won’t invest $20 a month in technology that could revolutionize their content creation, proposal building and marketing operations.” For Tasaka, that reluctance isn’t just short-sighted — it’s money left on the table every single day.
Media SaaS

The SaaSification of media: What if local media thought like a SaaS company?

In his new E&P column, Todd Handy — a proven growth architect behind major transformations in digital media, AdTech and SaaS — brings Silicon Valley strategy to Main Street media. Each month, Handy will show local media leaders how to think (and grow) like a SaaS company, breaking down essential metrics like CAC, LTV, MRR and NRR — and translating them into real-world, revenue-driving strategies for publishers. If you’ve ever felt lost in the alphabet soup of growth metrics, this column will be your decoder ring — built for media insiders, not tech bros.
Tech Talk

Forget big tech — why small tools may save local media

Big tech has overpromised and underdelivered for local media. Now, E&P’s tech expert Guy Tasaka argues the real future lies in micro-SaaS, no-code tools, and affordable “good enough” solutions. After decades of enterprise complexity, small, scrappy platforms are finally solving the problems big vendors ignored — and doing it faster and cheaper. If you’re still waiting for the perfect system, you may already be falling behind.

You’re already using OSINT — now learn how to master it

While you may be unfamiliar with the term OSINT (open source intelligence), you’re likely already aware of how it’s used. It’s collecting and analyzing data gathered from open source, publicly available information to produce actionable intelligence. Local newsrooms and publishers are discovering how OSINT improves journalism and business intelligence.

Inside tech journalism: Big tech, startups and industry insights

The tech industry drives the U.S. economy, shaping every sector. Veteran journalists Todd Bishop (GeekWire) and Casey Newton (Platformer) share insights on covering Big Tech, AI and startups — highlighting innovation, policy impacts and evolving media strategies that engage audiences through newsletters, podcasts and investigative reporting on the future of technology.
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The AI behind AlaskaNews.com cracks jokes and acknowledges a “trust burden.”
Newly unsealed court documents showed concern within Microsoft and OpenAI over the use of millions of news articles to develop A.I. systems.
The artificial intelligence company also released a framework for reporting when its systems go wrong.
The president’s posts about artificial intelligence on the social media platform he founded were met with an unusual volume of criticism.
“AI is clearly part of the plan moving forward,” Ariane Lange, an investigative reporter at the Sacramento Bee, said. “It’s been part of the plan for quite some time.”
New warnings from within the artificial intelligence industry have revived a long-running debate over whether advanced AI could escape human control and ultimately threaten humanity’s survival, and whether the companies developing the technology are doing enough to prevent such a scenario.
The Local Media Consortium announced the launch of the AI Accelerator, a new program designed to help local media companies better understand, evaluate and implement artificial intelligence strategies that improve operations, strengthen business performance and support long-term sustainability.
“There seems to be an increasing amount of heat, and precious little light, surrounding the issue of using AI to write. This week, I want to see if we can get past that, and begin to move toward a set of workable ground rules, for journalism and beyond.” — Richard J. Tofel, Second Rough Draft
USA Today Co. is testing different ways to reformat its website content for an AI bot audience to attract AI content licensing deals.
In a random sample of 10,000 webpages collected in July 2026, one-in-ten show signs of being written or substantially edited by AI.