The new version includes a number of performance enhancing and customer centric tools.
Key features of CirculationPro 5 include:
• Complaint redelivery tool:
This allows CirculationPro to automatically dispatch redelivery complaints to drivers via text message or email. Drivers with web-enabled phones are able to respond from the field and give real-time updates back to customer service. Additionally, drivers with smart phones are able to click on a link to launch their mapping software, get directions or click on a link to call the customer for additional information.
• Truck web tools
This new feature allows drivers to enter returns and draw adjustments from just about anywhere on any device. Information is automatically uploaded into CirculationPro for review by the site's staff.
• E- invoicing of distributors
This new feature makes printing physical bills a thing of the past. Automatically email the distributor a PDF of their invoice, for all routes across all publications. Distributors can pay or access their accounts online and have their checking or savings accounts automatically credited.
CirculationPro is one of the most versatile and powerful systems on the market today. Its’ simple, easy to use browser client makes managing your publications, products or electronic subscriptions a breeze. Whether a single user system, metro daily or a group consolidating across a wide geographic area, CirculationPro can easily scale to meet your needs.
MediaSpan Group, Inc. (www.mediaspangroup.com) powers digital content management, online marketing, advertising and business productivity solutions for the world's leading media companies including Sun Media, Stephens Media, Gannett, Paxton Media, American Consolidated Media and Heartland Publications. With more than 4,000 local newspaper, radio, and television properties relying on its solutions, MediaSpan is the world’s largest network of local media companies and media consumers.